Authenticity Guarantee

 

This guarantee ensures that every item sold on ForjettaHeat  and our associated website is 100% authentic, genuine, and original. This product is of exquisite quality and is entirely unique in its own way. We hope that you will use your items for its intended use and wear it until it shows years of love.

Any claims against product authenticity should be made immediately noted upon arrival to your house or office-space and emailed to our customer service team at: support@Forjetta.com, / we will not accept returns on any claim against authenticity on any pair that has been worn, have tags removed, or any other detailed in our return policy and terms of service. We take pride in our in house authentication process and are happy to help, always.

 

        

                                      

We ensure and guarantee that all items are 100% authentic and in new, dead-stock condition. Learn more about our authentication process and how we further verify items in our extensive three step process.

Here’s how we do it:

• We perform a 2-stage process for identifying fakes
• Step 1: Verification
  • During the verification process, we verify everything about the product.
  • We verify product accuracy: does the product match the invoice
  • We verify size: You might think this is a simple, but we have to check this every time.
  • We verify color: You need to be able to flex in the right colorway.
  • We verify condition: we evaluate deadstock quality and check for any and all product defects
• Step 2 is Authentication: A multi-point inspection across the entire product making sure the buyer gets the authentic product, never fake.
  • We verify and perform a detailed review of the packaging: are the boxes undamaged; do they match the product; is the packaging legit
  • We verify and perform a detailed review of all product materials: are all the materials used in the product real. All leather, no pleather, never fake.
  • We verity and perform a detailed review of product construction: do all seams, stitching, glueing, and other construction details correspond to the product